RingCentral Release New Video Platform

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Written by Robyn Coppell

RingCentral have announced the launch of RingCentral Video (RCV), a new new platform for online video meetings.

Leveraging RingCentral’s open platform, RingCentral Video will be another component offered as part of RingCentral Office, completing RingCentral’s differentiated Message Video Phone (MVP) solution.

RingCentral Video addresses the demand in work from anywhere by leveraging next-generation technologies to enable a fast, unified, open, and trusted video meetings experience.

A thumbnail photo of Vlad Shmunis

Vlad Shmunis

“The world is experiencing the largest work-from-home demand ever,” said Vlad Shmunis, RingCentral’s founder, chairman and CEO.

“At RingCentral, we’ve always been focused on addressing the needs of modern, mobile, and distributed workforces by delivering trusted, reliable, global, and easy to buy, manage, and use solutions.”

“Today, we’re taking the next step in delivering a world-class seamlessly integrated MVP experience to further enhance employee productivity as they work from anywhere.”

RingCentral worked closely with Google on RingCentral Video to ensure the highest quality browser-based video experience.

Leveraging and extending Google Chrome’s WebRTC, RingCentral Video enables a great online video meeting experience using a browser, while eliminating the need for additional downloads.

RingCentral Video went through rigorous beta testing with key customers and partners including the Detroit Pistons, Goosehead Insurance, Pro Football Hall of Fame and World Vision, among others.

“RingCentral optimizing Google Chrome’s WebRTC to power RingCentral Video showcases the mutual value our companies have to bring hassle-free communications to our customers,” said Gregg Fiddes, Head of Enterprise Ecosystems, Google.

“We are excited to collaborate with RingCentral on their needs and see RingCentral choose Chrome as their inaugural launch platform for RingCentral Video, providing the greatest security and speed for their users.”

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Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

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