Survey – Shaping the Contact Centre Speech Technology of the Future

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Written by Robyn Coppell

Do you want to help shape the future of speech technology? Well, by filling in this survey, you might be able to do just that!

Speechmatics are continually developing their market intelligence, so that they can improve their technology and develop their products to suit needs, now and in the future.

As an industry expert or user of automatic speech recognition technology, Speechmatics would like to invite you to complete a short survey.

The survey should take you around ten minutes to complete, and your answers will be anonymous, unless you choose to leave your details at the end.

Responses will also help to generate intelligence, which Speechmatics will use to create market reports for speech recognition.

The technology provider will then send a copy of the report to all participants of the survey as a thank you!

Speechmatics appreciate your time and look forward to using your feedback to help them better understand and shape the market.

To take part in the survey, click here!

Author
Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

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