The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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11th January 2019
We look at what you can do to shave 20 seconds off your Average Handling Time.
It seems a tall order to shave 20 seconds off your Average Handling Time, but there are some techniques and technologies that can enable you to do just that.
In this webinar we look at how you could save time on every call.
This webinar was brought to you by Call Centre Helper and is sponsored by Genesys
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
