The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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19th January 2018
Contrary to common practice, Good Customer Experience does not happen by accident. It happens by design.
In this webinar we look at how you can design a Good Customer Experience into your entire Customer Journey.
This webinar was brought to you by Call Centre Helper and is sponsored by Genesys
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
