The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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10th June 2017
In this webinar we look at the latest development in Speech Analytics and explore its most popular uses in the Contact Centre.
Over the past 5 years, speech analytics have moved from a niche technology into a mainstream business tool.
Join us for this exciting webinar where we look at recent developments in speech analytics and how it is transforming the contact centre.
This webinar was brought to you by Call Centre Helper and is sponsored by Vonage
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
